REBUTTALS

1.I am not interested.
There is no financial obligation for the information about the schools and programs. You can simply look it over and see if it would be some thing of interest to you and pursue it at later time.


2.I have not made any request.
I really appreciate you, being open with me. However, you can also gather some information and keep it as your future reference, may you can take advantage out of it.


3.I do not take sales call.
this is not a sale call. I am just trying to provide you with some information about different schools and programs so that you can further your higher education.


4.I was interested long time back but not in present.
What has changed since then that you are no longer interested in your education? Are you currently in schools?


5.I don`t think i need education and i will continue it.
Every year you postpone this great opportunity, the longer it is before you reach your educational goals. Education is the only thing that you take with you wherever you go. It stays with you forever and it is all positive.


6.I am busy/I do not have time to talk to your advisor.
II `ll make sure I will make it quick for you and my educational   advisor will just take 3 to 5 minutes of your precious time.


7.I do not want to talk to your advisor.
I do understand your concern however our educational advisor is the best person to help you in finding the best schools and programs of your choice. And it will take no longer than few minutes of your time.


8.I need to discuss with my family.
Please remember you don`t have to make any decision right now so why don`t you gather some information today and discuss with with your family members on your free time.


9.I do not want to go through the same process again with your advisor.
The advisor may conform some information but there are there to answer your questions and to help you to make right decision. You are under no obligation to make any decision today or choose a school; we just want to provide you with some options.


10.I am just thinking about it but it is not for me?
But still you can take advantage of this information. First take a look at it and see whether you will be benefited or not. You can also share this information with your family members and are under no obligation to make any decision today.

ONLINE EDUCATION SCRIPT-2

"Hello this is (Raju chaudhary) with collage Finder, is (john) there? You recently requested information about furthering your education. We assist prospective students in finding the best schools that match their goals.


Are you interested in going schools?
Are you US or permanent Resident?
What year did you graduate from high school or obtain your GED.
What area of study/program are you looking to persue?
Are you already enrolled in some schools or in talks with some school?
What is your current email address?
To ensure you are above the age of 18 ; May i have your Date of Birth, please?




If we can find the school that fits your needs would be ready to join within next 6 months?






Call Transfer Process


"Great (john) i` am going to bring the Advisor on the line with us and he/she is going to help you find schools. Now during this process you are going to hear a series of tones, dont worry about them, its just me entering in yyour information. As soon as the senior  counselor comes on the line, I will introduce them to you and i will be leaving the conversation.

ONLINE EDUCATION SCRIPT-1

Good morning/afternoon, i am looking to speak with (john).

Hi (john), how are you doing today?

My name is (Raju chaudhary) and i am calling on behalf of online college institute. We noticed that you made an inquiry regarding furthering your education and i am simply here to provide you with information, on different schools and programs alright?

Just for quality assurance, this call will be recorded. So just to provide you with information, can you please share with me...

 Do you have working computer with internet access?

Just to verify you are above the age of 18 ; can i have your date of birth?

Are you a U.S. citizen or permanent Resident?

What area of study are you interested in?

What is the highest level of education you have completed?

What year did you graduate from high school or obtain your GED?

Lastly if we can find you a school that meets your needs, do you see yourself enrolling within next 3-6 months?

Great, (john). it seems that you are interested in furthering your education let me transfer this line to one of my educational advisors who can find you a school that provide you with some options you are looking for. This process will take just 5 minutes and please remember you are under no obligation to make any kinds of decision today. it`s really important to take your first step.

Please hold this line for a moment and i will be right back to introduce you to your educational advisor.